My order hasn’t arrived, what now?

If your order hasn’t started yet, don’t worry — we’re here to help.

In rare cases, delivery can be delayed due to high demand or platform-related issues. If you feel that your order is taking longer than expected, you can contact us directly and we will check it for you.

How can you reach us?

You can easily get in touch with our support team through:

• WhatsApp – You’ll find the WhatsApp link in the bottom-left corner of our website
• Crisp Live Chat – Available directly on our website for fast assistance

Our support team will review your order and assist you as quickly as possible.

Updated on: 07/01/2026